Sample-first sourcing · Custom colors & packaging · Worldwide buyer support

BUYER FAQ

Clear answers before you source.

Wholesale projects work best when expectations are written down early. These answers explain our current process without making unsupported promises.

What is your MOQ?

MOQ depends on the product, design complexity, customization and supplier. We confirm it in writing after reviewing your brief rather than publishing an invented number.

Can I order a sample first?

Yes. We recommend a paid sample before a bulk order. The quotation will state what the sample includes, the fee and the expected schedule.

What can be customized?

Depending on feasibility, projects may include colors, size, original styling, tags, message cards and packaging. Final options are confirmed during quotation and sampling.

How do I pay?

PayPal payment is available only after an agreed quotation or proforma invoice. Enter the exact USD amount shown on that document.

Is shipping included?

Not automatically. Shipping method, destination, duties and related charges are handled according to the issued quotation.

Can you copy a branded or viral character?

We do not present unlicensed character copying as a service. Please provide original work, authorized artwork or a clearly generic design direction.

Do the website images guarantee final specifications?

No. Website images are starting directions. Materials, dimensions, price, MOQ, lead time, compliance requirements and packaging remain subject to sample and supplier verification.

Still deciding?

Tell us your target market, estimated quantity and delivery date. We will identify what needs supplier verification before you pay.

Send a project brief