Information we collect
When you request a quote or sample credit, we may collect your name, company, business email, market, estimated quantity, selected product and project details.
How we use it
We use this information to respond to sourcing requests, prepare quotations, manage sample-credit eligibility, improve buyer support and send buyer updates when you have submitted the corresponding form.
Storage and service providers
Website form records are stored using our website hosting infrastructure. Payment details are processed by PayPal on PayPal-hosted pages; Knot & Pixels does not receive your full card details.
Sharing
We do not sell personal information. Relevant project information may be shared with service providers or prospective production and logistics partners only as needed to evaluate or fulfill your request.
Your choices
You may ask to correct or delete your submitted information, or unsubscribe from buyer updates. Contact details will be added to this policy when the company mailbox is finalized.
International buyers
Your information may be processed in countries different from your own because the website supports international sourcing. We retain records only as reasonably needed for the purposes described above and applicable obligations.
Changes
We may update this policy as the business, contact channels and services develop. The effective date above identifies the current version.